I ordered a sheepskin shearling coat for my dad as the Father's Day gift, and asked for custom made service according to his figure. But when my dad tried it on excitedly, it turned out to be too small!
I was a bit angry at that time as I have told them my dad's measurements clearly, and they said they would customize it for him. In this case, how could this thing happen? So I contacted the customer service via LiveChat right away and she agreed to make another coat for me.
Now I have got the new one, it fits my dad well, but it's late for Father's Day. Luckily, my dad didn't be unhappy, or I would ask for refund!
Product or Service Mentioned:
Cwmalls Customer Care.
Reason of review: Good customer service.
Quick and effective problem handling, Good quality of the product, Good customer service.
I didn't like:
Precision of the size of the product, Simple packaging.